Network Operations: 390-7193 or 800-671-6000
Node Details: dtn
Rack Info: Row 40/F, Bank 1, Position 1
- Information from DTN about contacting their OPS center
Since you are local to us, just use 390-7193. During business hours the calls are answered by our Ops Support Desk. Just ask for a member of the internet team and we should be able to assist you. After hours the number rings directly into the control room. Anyone available at that time should be able to provide assistance, as long as you have Row/Rack info.
One more thing, the internet team is not here 24/7, but we do have staff here 24/7, if you run into issues after normal business hours please either call the control room 390-7193 and/or send an email to CSITOpsNightGuy@dtn.com, which is disseminated to our afterhours personnel.